Welcome to ProjectSanatana.com, operated by Venkatesh Bhagyamma Muniraju. By accessing, browsing, or purchasing from our website, you acknowledge and agree to comply with the terms outlined below. These terms govern your use of our site and the services we offer. If you do not agree with any part of these terms, please refrain from using our website.

We aim to provide spiritually authentic and energetically energized products, especially original Rudraksha beads, spiritual accessories, and Vedic lifestyle tools. Please read these terms carefully to ensure a smooth and transparent experience with us.

1. Electronic Agreement

This agreement is an electronic contract under the Information Technology Act, 2000. By using ProjectSanatana.com, you agree to receive communications from us electronically — via email, notices on the site, or through customer support. These electronic communications satisfy any legal requirement that communications be in writing.

2. Privacy Policy

Your privacy and trust are important to us. The use of personal data collected through this website is governed by our Privacy Policy, which explains how we collect, use, store, and protect your data.

• We collect only essential information for processing your orders or providing customer service.

• We do not sell or share your personal data with third parties without your consent, except for fulfilling legal or logistical obligations.

By using our website, you consent to our privacy practices outlined in the policy.

3. Eligibility

To use ProjectSanatana.com and make purchases, you must:

• Be at least 18 years of age, or the legal age in your jurisdiction.

• Have the legal capacity to enter into a binding agreement under applicable laws.

If you are using our website on behalf of someone else (e.g., as a family member or organization), you affirm that you have the authority to accept these terms on their behalf.

4. Products and Services

At Project Sanatana, we are committed to providing authentic, spiritually energized Rudraksha beads and genuine spiritual products such as:

• Meditation tools (malas, yantras, etc.)

• Ayurvedic lifestyle aids

• Handcrafted Vedic spiritual accessories

We strive for accuracy in every product listing, but slight variations in color, shape, or finish may occur due to the natural and handcrafted nature of these items.

Important Note:

These products are not intended to treat or cure any disease or mental condition. They are sold for spiritual enhancement, personal well-being, and devotional purposes. The effectiveness of spiritual tools varies depending on the individual’s faith, karmic influences, and practices.

5. Orders and Payments

All orders placed on ProjectSanatana.com are considered final once full payment is received.

Payment Methods:

We accept secure payments through:

• UPI (Unified Payments Interface)

• Credit/Debit Cards

• Net Banking

• Other local Indian gateways (as available at checkout)

In case of payment failure, the order will not be processed. If the payment is debited but the order isn’t confirmed, please contact our support team immediately for resolution.

6. Shipping and Delivery

We offer shipping all across India through reputed courier services.

• Order Processing Time: 2–3 business days

• Estimated Delivery Time: 3–7 business days based on your location

• You will receive tracking details once the order is dispatched.

• In rare cases (e.g., remote locations or delays from courier partners), delivery may take slightly longer.

We are not responsible for delays due to natural calamities, strikes, or service disruptions beyond our control.

7. Returns, Refunds, and Cancellations

Returns:

Returns are accepted only under the following conditions:

• The product received is damaged, defective, or not as described

• You must report the issue within 7 days of receiving the item

• The item should be unused, in original packaging, and returned with proof of purchase

Refunds:

Refunds are processed only after inspection and approval. Refunds will be credited to the original payment method within 5–7 business days.

Cancellations:

Orders can be canceled before dispatch. If the product has already been shipped, cancellation is no longer possible.

8. Use of Website

By using ProjectSanatana.com, you agree to:

• Not engage in fraudulent activities or attempts to disrupt website operations

• Not upload malicious code, attempt hacking, or violate server integrity

• Not copy, distribute, or republish any part of the website without permission

Any misuse of the website may lead to restricted access and potential legal action.

9. Intellectual Property Rights

All logos, brand names, text content, images, graphics, product descriptions, and other intellectual property on this website are owned or licensed by ProjectSanatana.com.

You are not allowed to:

• Copy or republish content

• Use our brand name or logo without written consent

• Modify, sell, or distribute our content for commercial gain

Violations may result in legal consequences under applicable copyright and trademark laws.

10. Limitation of Liability

While we strive to offer the highest-quality products and accurate information, ProjectSanatana.com will not be liable for:

• Any indirect or incidental loss (including emotional, spiritual, or financial outcomes)

• Delays or non-performance due to circumstances beyond our control (e.g., courier issues)

• Product misuse or misinterpretation

Our maximum liability in any case will be limited to the amount paid for the product in question.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India.

• Any disputes shall be resolved under the jurisdiction of courts in Kolar, Karnataka, India.

• By using our website, you waive any objections to this jurisdiction.

12. Changes to Terms & Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. You are responsible for reviewing them periodically. Continued use of the website after changes means you accept the updated terms.

The most recent version of the Terms will always be available on this page. For major changes, we may also notify users through email or a banner on the homepage.

Contact Information

If you have any questions regarding these Terms and Conditions, please reach out to us at:

Email: contact@projectsanatana.com

Whatsapp: https://wa.me/919380782408

Website: https://projectsanatana.com